Returns & Exchanges
At My Vitamin Store, we want you to be fully satisfied with your wellness journey, which is why we offer a 30-day return policy for most unopened products. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the unopened supplement bottles in their original packaging, ensuring the RMA number is clearly written on the outside of the box to prevent processing delays.
- 3.Ship the Items
Drop off your package at any authorized carrier location using the prepaid shipping label provided or your preferred tracked shipping method.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.